Customer service

Do you need help with your purchase or do you have questions about our products? Do not hesitate to contact our helpful customer support.

Get answers to your questions - 24/7
Glad personal bakom disken i Refurbly Store tar emot en kund

Customer Support

Find answers to frequently asked questions or get in touch with our support staff.

Visit the Customer Service Portal
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Frequently Asked Questions

Get quick answers to all the most common questions by going to the customer service portal.

Go to the customer service portal
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Returns

We always offer free returns and a 30-day open purchase so you can feel safe with your purchase.

How to make a return
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Flex Customer?

Keep track of your subscription, payments and more in my account.

Log in
Glad personal bakom disken i Refurbly Store tar emot en kund

Behöver du fortfarande hjälp?

Hitta svar på alla vanliga frågor eller kontakta vår hjälpsamma kundservice.

Gå till kundtjänstportalen

Helpful guides

How to transfer data from one iPhone to another

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Move BankID to your new phone or tablet

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4 tips to save a water-damaged iPhone

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Glad man öppnar Refurbly-låda och tittar på sin renoverade mobil

Reviews

What are people saying about Refurbly?

There's a lot of talk about Refurbly right now, but what are people actually saying? Read what our customers say and what is written in the media.

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Physical store

Do you need to repair your mobile phone?

Refurbly has opened its first store in Örebro City, formerly Mobilverkstan. Repair your mobile phone at the drop-in, buy a used mobile phone and more in our store.

A warm welcome to us at Drottninggatan 40 in Örebro!

See opening hours and more